Last night I went to the Verizon store. I purchased the LG Dare at half price and upgraded my plan to unlimited data and 450 voice minutes. The plan cost me $69.99.
We went to the store, checked out the phone in person, fell in love with phone and decided to purchase after about 5 minutes. So I went up to the woman at the counter and said I'd like to purchase the phone. Then she said I'd have to upgrade my plan. I said sure, upgrade me to the unlimited data, 450 voice minutes for $69.99. The rest of the conversation went as such:
Verizon Woman: Sure. I can do that. Oh, wait. That plan is $79.99.
Me: It is? It was 69.99 the other day when I went through to upgrade my plan and phone online.
Verizon Woman: Nope. I've never heard of that plan. It's $79.99. It's the same online.
Me: I swear it was 69.99.
Verizon Woman: Nope. See here in this brochure? $79.99.
Me: :( *walks away from woman and closer to boyfriend*
Boyfriend: Well, let's go and investigate and then come back.
Me: But I want my phone now!
Verizon Woman: You can use the computer over there if you'd like to check. It's going to be the same as the brochure here though.
Me: :) *Runs to computer to log in to my verizon account*
Computer: 'My Account' is Temporarily Unavailable
Me: What?! *Tries again*
A few minutes later after logging in...
Verizon Woman: So did you find anything?
Me: Yup! Come see!
Verizon Woman: Ohhh! THAT plan. Yes, that is brand new last week. I forgot about it. Sorry!
Me: Uh huh.
So I ended up leaving a happy camper with my expensive new phone in hand.
We went to the store, checked out the phone in person, fell in love with phone and decided to purchase after about 5 minutes. So I went up to the woman at the counter and said I'd like to purchase the phone. Then she said I'd have to upgrade my plan. I said sure, upgrade me to the unlimited data, 450 voice minutes for $69.99. The rest of the conversation went as such:
Verizon Woman: Sure. I can do that. Oh, wait. That plan is $79.99.
Me: It is? It was 69.99 the other day when I went through to upgrade my plan and phone online.
Verizon Woman: Nope. I've never heard of that plan. It's $79.99. It's the same online.
Me: I swear it was 69.99.
Verizon Woman: Nope. See here in this brochure? $79.99.
Me: :( *walks away from woman and closer to boyfriend*
Boyfriend: Well, let's go and investigate and then come back.
Me: But I want my phone now!
Verizon Woman: You can use the computer over there if you'd like to check. It's going to be the same as the brochure here though.
Me: :) *Runs to computer to log in to my verizon account*
Computer: 'My Account' is Temporarily Unavailable
Me: What?! *Tries again*
A few minutes later after logging in...
Verizon Woman: So did you find anything?
Me: Yup! Come see!
Verizon Woman: Ohhh! THAT plan. Yes, that is brand new last week. I forgot about it. Sorry!
Me: Uh huh.
So I ended up leaving a happy camper with my expensive new phone in hand.
Leave a comment